Privacy Policy

Effective Date: January 15, 2015 Last Updated: April 18, 2026
Business Name: San Diego Water Softener Repair
Address: 699 F St, San Diego, CA 92103
Phone: (619) 648-8180
Email: [email protected]
Website: sdwatersoftenerrepair.com

1. Introduction

At San Diego Water Softener Repair, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or use our services.

By using our website or contacting us for service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

Your name, phone number, and email address when you contact us or request a service
Your service address when you schedule a repair, installation, or maintenance visit
Any details you share about your water softener issue or service needs

Information collected automatically:

IP address and browser type when you visit our website
Pages visited, time spent on our site, and referring URLs
Device type and operating system

Information from third parties:

If you contact us through Facebook or another social media platform, we may receive basic profile information consistent with your privacy settings on that platform

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule service appointments
Provide water softener repair, installation, replacement, and maintenance services
Send appointment confirmations, service reminders, or follow-up communications
Improve the quality and performance of our website
Comply with legal obligations and protect our business interests
Send occasional promotional communications about our services (you may opt out at any time)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

Service providers: Trusted third-party tools we use to operate our business (e.g., scheduling software, email platforms) — these providers are contractually required to protect your data
Legal compliance: When required by law, court order, or government authority
Business protection: To protect the rights, property, or safety of San Diego Water Softener Repair, our customers, or others
Business transfer: In the event of a merger, sale, or transfer of our business, your information may be transferred as part of that transaction

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.

We may use tools such as Google Analytics to understand how visitors use our site. Google’s privacy policy governs its data practices and can be reviewed at google.com/policies/privacy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide ongoing service, or comply with legal requirements. When your information is no longer needed, we dispose of it securely.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at [email protected].

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Ask us to correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal exceptions
Opt-out: Unsubscribe from marketing communications at any time by contacting us directly or using the unsubscribe link in any email
Do Not Sell: We do not sell personal information. California residents may exercise rights under the California Consumer Privacy Act (CCPA) by contacting us

To exercise any of these rights, please contact us at: 📧 [email protected] 📞 (619) 648-8180

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to non-discrimination for exercising your rights. To submit a request, contact us using the information above.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites, including our Facebook page. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

San Diego Water Softener Repair 699 F St, San Diego, CA 92103 📞 (619) 648-8180 📧 [email protected] 🌐 sdwatersoftenerrepair.com

Hours: Monday – Saturday, 6:00 AM – 11:00 PM